Teamsters Local Union 357

Innovative advancements increase pilot engagement

Teamsters Local Union 357 provides representation, assistance, and security for flight deck crew members employed by Republic Airline. Headquartered in Plainfield, Indiana, they support over 2,000 pilots based in cities across the country.

With a mission to protect and enhance the careers of their members, they decided to partner with RocketBuild to design and develop a mobile application to improve workplace communication.

Overview

Industry

Airlines/aviation

Company

Teamsters Local Union 357

Project

Internal communication app

Solution

Cross platform mobile app

A custom-built mobile app to improve crew member communication

Local 357 had a need to communicate frequently with crew members about job critical information. In the past, their internal communication strategy revolved around a blog with low-readership. That communication plan was draining time and energy without having much impact.

The decision to move towards mobile app technology for internal communications was made to more effectively reach pilots that are constantly on the go.

Services

Product planning

Product design

Mobile app development

Project Stats

14

Weeks to MVP

3

Custom integrations

5

Developers engaged

Enhancing the careers of members

The mobile application is an easy to use tool that makes the pilots day-to-day activities easier by providing information they need and the ability to submit feedback on issues they have at their fingertips.

The app is an effective and secure channel to connect with their dispersed workforce. Crew members have access to updates, news, and workplace tools that are timely, practical, and relevant.

Tech stack

React Native

Python

Django

PostgreSQL

Amazon Web Services

Being a union, we have certain criteria working with partners — a big one is all of the work has to be done in the US. We chose RocketBuild to create our app, because they're local and don't outsource anything.

Matt HubnerSecretary Treasurer, Teamsters Local Union 357

Product planning and design

RocketBuild conducted product planning sessions to determine the best user flows and page layouts of the mobile app prior to development beginning.

Mobile app development

The RocketBuild team utilized React Native to build the mobile interface for both iOS and Android. The administrative portal and API’s were developed using Python/Django.

News and notifications

With notifications, easy access contact and committee information, feedback forms, and several data integrations, pilots have everything they need.

Internal communication app, RocketBuild
Internal communication app, RocketBuild

Feedback forms

Administrators have a customizable form builder to to collect, track, and store pertinent data from members. Pilots can populate forms even if the app is offline and the data is sent once a connection is established.

Jumpseat guides

Flight deck jump seats are available to all members. The app contains all appropriate procedures, requirements, and etiquette for every airline.

Internal communication app, RocketBuild

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